Emergency medical services staff can begin treatment when they arrive — up to an hour sooner than if someone goes to the hospital by car. EMS staff are also trained to provide resuscitation efforts to someone whose heart has stopped. People who arrive by ambulance may also receive faster treatment at the hospital.

“Our firefighters and paramedics receiving this recognition shows their hard work and dedication to those in need,” Fire Chief Johnny Morris said. “Their commitment to providing high-quality care ensures those we help will receive the best possible chance for surviving critical medical incidents.”

Mission: Lifeline EMS® is the American Heart Association’s national initiative to advance the system of care for patients with high-risk, time-sensitive disease states, such as severe heart attacks and strokes. The program helps reduce barriers to prompt treatment — starting from when 911 is called, to EMS transport and continuing through hospital treatment and discharge. Optimal care for heart attack and stroke patients takes coordination between the individual prehospital providers and healthcare systems.

“Arguably the most important link in the chains of survival for acute stroke and cardiovascular emergencies is emergency medical services and prehospital professionals,” said Edward Jauch, M.D., MS, MBA, chair of the department of research at the University of North Carolina Health Sciences at Mountain Area Health Center. “Early condition identification, stabilization and prehospital interventions, and initiation of actions within the regional systems of care provide patients with the best chance for receiving expedient definitive therapies leading to optimal outcomes and maximized quality of life.

“The American Heart Association Mission: Lifeline EMS awards are an important way to recognize the crucial roles and performances of EMS personnel in stroke and cardiac patients’ care.”

Captain Michael Balmes, of the Emergency Medical Services Division, said, “When you provide all these metrics and have them scrutinized by the AHA [American Heart Association], and it says, ‘You guys are going above and beyond,’ there’s a satisfaction in that.”